Ongoing Support

Five levels. Every one built around how your business actually runs.

A note on how these work

Basics and Focus are set hours each month – you know exactly what you’re getting and exactly what you’re paying. Essentials, Signature and Executive have no hourly cap at all. I do the work it takes, however long it takes. In practice that’s considerably more than twenty hours a month, and it means you never have to think about whether something “fits.”

Basics

Your inbox and your calendar, handled. $450/month10 hours3-month minimum

For when you don’t need full support – you just need to stop opening your laptop with dread.

What changes

You stop starting your day with ninety unread emails. You stop being double-booked. The small stuff gets handled before it becomes the big stuff.

What I handle

  • Daily inbox triage – I read everything, flag what genuinely needs you, and archive the rest
  • Draft responses in your voice for anything routine, ready for you to approve and send
  • Full calendar ownership – booking, rescheduling, buffers between sessions, protecting your focus time
  • Scheduling coordination with clients, so nobody is going back and forth six times
  • Reminders for anything you’ve committed to

Essentials

Comprehensive day-to-day support across your whole business. $2,000/monthNo hourly cap

This is where the hours stop being counted. I do what the work requires.

What changes

You stop holding the operational layer of your business in your head. You’re not managing anything – you’re being supported.

What I handle

  • Everything in Basics, fully covered
  • Client communication – routine correspondence handled in your voice, open threads tracked so nothing sits unanswered
  • Travel coordination – flights, hotels, ground transport, itineraries documented in advance
  • Meeting preparation – agendas, briefing notes, relevant documents pulled together before you walk in
  • Digital organization – your files, folders and documents where you’d expect to find them
  • Research and vendor comparison when you need to make a decision
  • Weekly executive briefings so you always know exactly where everything stands

Signature

Everything in Essentials, plus the systems that carry your client experience. $3,000/monthNo hourly cap

For coaches who’ve grown past what they can hold themselves.

What changes

Your client experience finally matches the quality of your coaching. Every single client gets the good version, not just the ones you had bandwidth for that month.

What I handle

  • Everything in Essentials
  • Full client journey management – onboarding through offboarding, every touchpoint consistent
  • Session support before and after – prep materials, notes organized, follow-ups and action items sent
  • Proposal and contract coordination – drafted, sent, tracked, and followed up on so nothing sits unsigned
  • Client progress and milestone tracking – where everyone is, what’s next, who’s ready for a renewal conversation
  • Referral tracking – who sent whom, thank-yous sent, which sources are actually converting

Executive

A true right hand. $5,000/monthNo hourly cap

For coaches building something bigger than a practice.

What changes

You stop being the operations department of your own company. You get to be the coach, the thinker, the person building the thing – and someone else makes sure it all actually works.

What I handle

  • Everything in Signature
  • Billing and invoicing – sent, tracked, followed up on, reconciled
  • Travel planning end to end, including speaking and event travel
  • CRM management – contacts current, notes logged, pipeline accurate
  • Program and cohort management – your group offerings run as smoothly as your one-to-one work
  • Launch support for new offerings – registration, payment flow, participant communications, the full backend
  • Visibility and speaking support – opportunities researched and pursued, proposals submitted, engagements prepped
  • Content coordination – your existing material repurposed and scheduled so your visibility compounds

Not sure which? That’s exactly what a discovery call is for.

Book a Discovery Call